Shipping Policy

Thank you for shopping with us!

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.

Shipping Time

• United Arab Emirates (UAE): 3–7 Business Days

• International Orders: 7–15 Business Days (depending on the destination)

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or courier delays.

Shipping Charges

We are pleased to offer FREE SHIPPING on all orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.

Delays

While we strive to deliver your order on time, unexpected delays may occur due to customs inspections, holidays, or courier issues. We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 5 days of delivery (or the expected delivery date). We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact our support team. We are always happy to help.